道歉与解释

旁白 neutral

I'm really sorry I left all those boxes in your way

非常抱歉我把那些箱子都挡在你路上了。

旁白 neutral

That's all right . I'll help you move them

没关系，我来帮你搬这些东西。

旁白 neutral

I would like to apologize for keeping you waiting so long

非常抱歉让您久等了。

旁白 neutral

Don't worry . I could see that you were busy

别担心。我看得出你很忙。

旁白 neutral

I'm so sorry I'm late

非常抱歉我迟到了。

旁白 neutral

OK , but please make sure it doesn't happen again . There's a lot to do this week

好的，但请确保下不为例。这周有很多事情要做。

旁白 neutral

I really must apologize if your vase was broken when it arrived

如果您的花瓶在送达时破损，我确实必须向您道歉。

旁白 neutral

I'm afraid that's no good now . I want a refund

恐怕现在这样不行。我要退款。

旁白 neutral

I'm so sorry . I was writing an email when I spilled water on my keyboard

非常抱歉，我正在写邮件时不小心把水洒在键盘上了。

旁白 neutral

I was working on my presentation when the CEO called me

我正在准备演示文稿时，CEO突然打来了电话。

旁白 neutral

The courier was driving to your office when her van got a flat tire

快递员正驾车前往您的办公室时，她的厢式货车突然爆胎了。